Privacy Policy
Last updated: January 2026
Overview
LeanFM Technologies ("LeanFM," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our OnPoint platform and related services.
Information We Collect
Account Information
When you create an account, we collect your name, email address, company name, and job title.
Building Data
When you upload BAS trend data for analysis, we store this data to provide our fault detection and diagnosis services. This data may include equipment names, sensor readings, timestamps, and other operational data from your building automation systems.
Usage Information
We collect information about how you interact with our platform, including pages visited, features used, and actions taken.
How We Use Your Information
- To provide and improve our fault detection and diagnosis services
- To communicate with you about your account and our services
- To respond to your inquiries and support requests
- To ensure the security and integrity of our platform
- To comply with legal obligations
How We Do NOT Use Your Information
- We do not sell your personal information or building data
- We do not share your building data with third parties for their own purposes
- We do not use your building data to train AI models that will be used for other customers
- We do not access your data except to provide our services or as required by law
Data Security
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit using TLS 1.3
- Stored data is encrypted at rest using AES-256
- Access to customer data is restricted and logged
- Regular security assessments and updates
Data Retention
We retain your data for as long as your account is active or as needed to provide our services. Specific retention periods:
- Free tier: Building data retained for 30 days after analysis
- Unlock purchases: Building data retained for 30 days
- Subscribers: Continuous retention while subscription is active
- Account information: Retained until account deletion
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
To exercise these rights, contact us at info@leanfmtech.com.
Cookies
We use essential cookies required for our platform to function. We may also use analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: info@leanfmtech.com